PRIVACY POLICYEffective Date: 3.2.2026 Last Updated: 3.2.2026

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1. IntroductionCoffee and Petal (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website hosted on the Wix.com platform (“Wix”), submit inquiries, book services, or otherwise interact with us.This Privacy Policy is intended to comply with applicable United States laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and the Children's Online Privacy Protection Act (COPPA).

 

2. Information We CollectA. Information You Provide DirectlyWhen you fill out forms, book services, or contact us through our Wix website, we may collect:Full nameEmail addressPhone numberEvent details (date, location, guest count, venue information)Billing and payment detailsMessages and inquiry informationSocial media handles (if voluntarily provided)B. Information Collected AutomaticallyThrough Wix and related tools, we may automatically collect:IP addressBrowser typeDevice informationPages visitedReferring URLsTime and date of accessCookies and usage dataThis information helps us improve website functionality and user experience.C. Payment InformationPayments made through our website are processed through Wix Payments or secure third-party payment processors integrated with Wix. We do not directly store complete credit card numbers on our own servers.

 

3. How We Use Your InformationWe may use your information to:Respond to inquiriesProvide coffee cart and floral servicesProcess bookings, proposals, and contractsProcess paymentsSend confirmations and service updatesImprove website performanceSend marketing emails (only if you opt in)Maintain internal business recordsComply with legal obligationsProtect against fraud or misuseWe do not sell your personal information.

 

4. Cookies and Tracking TechnologiesOur website uses cookies and similar technologies provided by Wix to:Enable proper website functionalityAnalyze traffic through Wix AnalyticsImprove performance and user experienceYou may manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.

 

5. Sharing of InformationWe may share personal information with trusted service providers as necessary to operate our business, including:Wix.com Ltd. (website hosting and infrastructure)Payment processorsEmail marketing platforms integrated with WixScheduling or booking toolsFlowerBuddy (used for floral proposals, invoicing, and event workflow management)Legal authorities if required by lawIf we use FlowerBuddy or similar software to manage proposals, invoices, contracts, or client communications, your information may be processed through that platform in accordance with its privacy and security practices.All third-party service providers are contractually required to maintain reasonable security safeguards.We do not sell, rent, or trade personal information.

 

6. California Privacy RightsIf you are a California resident, you have the right to:Request disclosure of personal information we collect about youRequest deletion of your personal informationRequest correction of inaccurate personal informationOpt out of the sale or sharing of personal information (we do not sell or share for cross-context behavioral advertising)Limit the use of sensitive personal information (if applicable)Not be discriminated against for exercising your privacy rightsTo exercise these rights, contact:Email: coffeeandpetal@gmail.com We may verify your identity before processing your request.

 

7. Data RetentionWe retain personal information only as long as reasonably necessary to:Provide servicesMaintain booking and tax recordsComply with legal obligationsResolve disputesWhen information is no longer required, it is securely deleted or anonymized.

 

8. Data SecurityOur website is hosted on Wix, which provides secure hosting, firewalls, and HTTPS encryption. We implement reasonable administrative and technical safeguards to protect personal information.However, no method of electronic transmission or storage is guaranteed to be 100% secure.

 

9. Children’s PrivacyOur website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 in compliance with COPPA. If we become aware that such information has been collected, we will delete it promptly.

 

10. Third-Party LinksOur website may contain links to external websites, including social media platforms, event venues, and service providers. We are not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of those sites.

 

11. Email and Marketing CommunicationsIf you subscribe to our newsletter or opt in to receive marketing emails, you may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.We do not send marketing emails without consent.

 

12. Do Not Track SignalsOur website does not currently respond to browser “Do Not Track” signals.

 

13. Changes to This Privacy PolicyWe reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

 

14. Contact InformationCoffee and Petal coffeeandpetal@gmail.com 909.641.7488